How to Configure a Customer Account

Welcome to QNE AI Cloud Accounting! In this tutorial, we’ll guide you through the process of configuring a customer account. Let’s get started!

**CHANGE GIFs**

Your GIF Description

First, navigate to the Accounts Receivable section. On the left-hand side of your dashboard, click on ‘Accounts Receivable’. Then, click ‘Customers’ from the dropdown menu.

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To add a new customer, click on the ‘Add’ button at the top-right corner of the page.

A form will appear where you can enter the customer details. Start by entering the compulsory fields such as Control Account, Currency, and Term. If the fields are selected by default, you may change to other options accordingly.

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Control Account This code will be used to identify the customer in your system.
Currency This will identify the currency that will be used in the transaction.
Term Specify the payment terms agreed upon with the customer.
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You may also define the customer’s Category, Agent in charge and Area. Various reports can be generated using these fields as the filtering criteria, which might just provide important information such as business performance according to customer category or customer area. 

Feel free to update other information such as Registration No, Business Nature and Website as well, if applicable.

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In the section below, under Billing Tab, fill in the customer Billing information. The information in Billing by default is also the customer’s Delivery address, if not defined otherwise in the transaction forms.

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If the customer has multiple delivery locations, you may also add in other delivery addresses under Delivery Tab.

Click on Delivery to switch to this screen. Toggle Off (Same as Billing) button to enable the +New DO Address button. 

Click +New DO Address to add a new delivery address.

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Input Branch# and Branch Name. Fill in the Delivery Address and other information. You may toggle the Set as Default button to set this address as the default delivery address for transactions under this customer.

Once done, Click on OK to save the address.

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Input any remarks in regards to the customer accounts under the Note tab.

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Next, Go to ‘e-Invoice Information’ and provide the information of the fields such as e-Invoice Validation Control that will ensure that the customer is compliant with e-Invoice requirements, TIN No. that need to be validated by check button, and the Sales Tax Reg. No. and Service Tax Reg. No.

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Lastly, click the Tax Exemption No. By Item tab to set your Tax Exemption based on the Stock/Service Items. Click the +New Tax Exemption Item button to show the form.

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On New Tax Exemption Item Form, choose the Stock from your maintained Stock/Service Item. Then, input the Tax Exemption No. and Details of Tax Exemption. Afterwards, choose a Tax Code and click the ‘Ok’ button.

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Once all the information has been included, click on Save.

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